Shipping & Delivery

Where do you ship?

We ship anywhere in the contiguous United States. At this time, we do not ship to Alaska, Hawaii, or internationally.

Because of the logistical challenges of shipping handmade furniture over long distances—including higher risks of damage and extended transit times—we’ve chosen to limit shipping to the contiguous U.S. only. We do not coordinate with freight forwarders, as this prevents us from ensuring your piece is properly inspected and protected throughout transit. We appreciate your understanding and hope to expand our reach in the future!

Local Delivery

We offer White Glove Delivery throughout most of New England and the NYC metro area using our own crew and NTC van. This service includes in-home placement and basic assembly in the room of your choice.

Shop Pickup

Free pickup is available from our Waterbury, CT shop, Monday through Friday, 9 AM to 5 PM. Once your piece is ready, we’ll coordinate a pickup date with you. Our crew will assist with loading at our dock. Please bring blankets, straps, and any other transport materials. Furniture should be protected from weather and sunlight during transport.

Transit & Scheduling

All furniture is handcrafted to order, with a production timeline of approximately 8–10 weeks. Once complete, please allow up to 12 business days for us to schedule a shipper.

When your item reaches the local terminal, the carrier will contact you via text or email to schedule your delivery appointment. Delivery windows often span several hours. If you’re unavailable during the scheduled time, rescheduling or storage fees may apply. Changes to the delivery address once in transit may result in reconsignment fees.

Please note: During the holiday season, longer transit times may apply.

Ready to Ship Items

Items labeled "Ready to Ship" will leave our shop within 3–5 business days. These follow our standard shipping and return policies. If purchased alongside a made-to-order item, Ready to Ship pieces will ship separately.

Delivery Day: What to Expect

Inspect all items thoroughly upon arrival. If there’s any damage, document it clearly on the delivery slip. Unfortunately, we’re unable to assist with repairs or replacements if damage is not noted at the time of delivery.

Please confirm all measurements before ordering. Furniture cannot be refused upon delivery due to fit issues.

You have the right—and responsibility—to inspect your piece before signing the Proof of Delivery. The driver is required to wait while you do so. If you find damage, note it clearly and contact us at care@nutmegtablecompany.com so we can help.

Thank you for helping us ensure your piece arrives safely and beautifully!